Let's Build Something Better Together
Whether you're evaluating a new subservicing partner, planning a portfolio transfer, or looking to improve the borrower experience, our team is ready to help.
Investor Portal
Secure access to portfolio reporting, loan-level information, servicing activity, and investor resources.
Access Investor PortalClient Assistance Center
Existing clients can submit requests, access reporting, communicate with support teams, and track servicing-related initiatives through a single destination.
Open Client Assistance CenterSchedule a Consultation
Meet with our leadership team to discuss subservicing, portfolio growth, borrower engagement, operational strategy, and transfer opportunities.
Schedule ConsultationContact Our Team
Connect directly with BrightShore's servicing professionals for questions regarding our platform, capabilities, or partnership opportunities.
Contact UsWhy Organizations Choose BrightShore
Borrower Experience
Modern communication channels, borrower education, conversational AI, video appointments, and proactive engagement.
Operational Excellence
Compliance-driven servicing, quality controls, audit transparency, default expertise, and operational integrity testing.
Technology & Transparency
Live BrightView, workflow automation, client reporting, digital servicing tools, and real-time portfolio visibility.
A Facility Built for the Future
BrightShore operates from a 50,000 square foot servicing center in Ocala, Florida designed to support collaboration, training, operational oversight, and future growth.
- Dedicated Servicing Operations
- Training Facilities
- Conference & Client Meeting Space
- Enhanced Security Controls
- Scalable Workforce Capacity
- Technology-Enabled Operations
Ocala, Florida
1417 N. Magnolia Ave. Suite B
Helping Clients Retain More Than Loans
The homeowner relationship is where lasting value is created. Let's build a servicing partnership that strengthens relationships, protects your brand, and supports long-term growth.